Terms of Service

Effective Date: October 13, 2025

Welcome to CREDOPAL. By using our website or mobile app, you agree to these Terms of Service. Please read them carefully.

1. Our Service

CREDOPAL provides airtime purchase and reseller tools for users within Kenya.

2. Eligibility

You must have a valid Kenyan mobile number to register and use our services.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account and ensuring that all activity under your account is lawful and accurate.

4. Transactions

All airtime transactions are processed instantly and are non-refundable once successfully delivered. In cases of failed or delayed transactions, our team will investigate and resolve appropriately.

5. Reseller Program

Resellers can buy airtime at discounted rates and earn commissions. Misuse or fraudulent activity may result in account suspension or termination without notice.

6. Limitation of Liability

CREDOPAL is not liable for losses resulting from:

• Incorrect phone numbers entered by users.

• Third-party payment or network failures.

• Unauthorized use of your account.

7. Changes to Terms

We may modify these Terms at any time. Updates will be posted on our website, and continued use constitutes acceptance.

8. Governing Law

These Terms are governed by the laws of Kenya. Any disputes shall be handled by competent Kenyan courts.

9. Contact

For questions or support, reach us at:
📧 support@credopal.com
🌐 www.credopal.com